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Terms and Conditions
Confidence Building Driving Lessons
1 Provision of training
1.2 Your instructor will provide training at the agreed price and will not increase for the duration of your training.
1.3 Independent Driving School will only provide instructors who are qualified, approved and licensed by the Driver and Vehicle Standards Agency (DVSA) unless otherwise agreed. Your instructor will adhere to the professional code of conduct and will be tidy and punctual.
1.4 Date, time and pick-up / drop-off point for each session will be agreed in advance by both parties. If the client reduces the lesson time with less than 48 hours notice the client will not be entitled a refund for the lost time.
1.5 The drop-off point may be different to the pick-up point, but this must be agreed in advance of the lesson start time.
1.6 Unless otherwise agreed the training will be provided in the instructor’s vehicle.
2 Prices and payments:
2.1 The shown prices may be subject to change at any time, and are correct at time of print unless lessons have already commenced. See 1.2
2.2 Valid payment must be made on or prior to each payable session.
2.3 For Pay-as-you-go lessons a deposit is required at the value of the following lesson booked.
2.4 Payments are accepted by cash, cheque or bank transfer. Refunds will be offered by bank transfer only.
3 Client’s obligations:
3.1 The client must hold a current, valid driving licence (provisional, full or foreign licence), which must be produced to the instructor on or before the first lesson. Any changes to the driving licence must be notified.
3.2 The client must be able to read a number plate at a distance of 20.5 metres (67 feet) (with eyewear if normally worn).
3.3 The client must ensure to be in a fit state to drive safely and at no time during training to be under the influence of alcohol or any substance which may affect his/her ability to drive. Any medical conditions (physical or mental, incl tiredness) that may affect the training must be indicated prior to the lesson or as soon as possible.
3.4 The client must behave in an appropriate manner towards other road users and the instructor. Offensive attitudes will not be tolerated.
3.5 If at any time the instructor considers the client to be in an unfit state to drive safely or behaving in an offensive manner, the training session may be suspended and no refund will be made.
3.6 The client must hold a current, valid driving licence (provisional, full or foreign licence), which must be produced to the instructor on or before the first lesson. The instructor will ask you to generate a code for the counterpart licence to be checked online. Any changes to the driving licence must be notified.
4 Cancellation or postponement of lessons:
4.1 Lessons may be cancelled, altered (e.g. shortened) or postponed providing at least 48 hours of notice is given. If the client cancels a lesson with less than 48 hours notice, a cancellation fee of full lesson price applies. If the client fails to attend an arranged lesson without or less then 48hours notice, the lesson fee will be fully chargeable and no refund will be made.
4.2 if the instructor cancels the lesson, fails to attend or gives notice with less than 48hours the lesson fee can not be charged and the following lesson will not be charged.
4.3 The School or instructor is not liable for consequential loss for any cancelled lesson.
4.4 The school or instructor has the right to cancel any lesson or test if the tuition vehicle is non road worthy without any penalty.
4.5 If any discount has been applied and the training is cancelled before the agreed number of lessons have been completed, then the client will be charged the normal hourly rate for the lessons already completed and the balance refunded.
4.6 In case of unsuitable or dangerous weather or road conditions only the School or instructor may postpone lessons. An alternative time and date will be offered and the School or instructor will have no further liability.
5. The School vehicle:
5.1 All School vehicles are fitted with dual controls and will be well maintained, clean and tidy.
5.2 The School or instructor will not be liable for any failure of a School vehicle during a lesson or the practical driving test unless it is a direct result of negligence on the part of the School or the instructor.
6 Practical driving test:
6.1 The instructor will inform the client when the client is ready to take the practical driving test. This does not guarantee a test pass.
Any test date must be discussed with the instructor and no guarantee can be given that the booked time can be met. The client is allowed to attend a test in their own vehicle. The school or instructor are not liable for a test being cancelled, terminated or failed when the client books and attends a test by themselves.
6.2 If the tuition vehicle becomes unavailable for a driving test for reasons outside the School’s control (e.g. break down) and an alternative vehicle is not suitable, the School will have no liability beyond a refund of the test vehicle fee.
6.3 The instructor may withhold the School vehicle if the client’s driving is actually, or potentially, dangerous and therefore not to test standard. The test vehicle fee is non-refundable.
6.4 The School will not be liable if a test is cancelled by the test centre because of circumstances other than those within the instructor’s responsibility. The instructor is not responsible for required documentation which must be provided by the student (e.g. complete and valid driving licence), sufficient eyesight or fitness to drive.